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(Reprinted from https://www.onedigital.com/blog/the-need-for-hr-during-economic-uncertainty/)


In times of economic uncertainty, companies often cope with financial challenges by cutting budgets and HR operations. However, these cost-cutting measures often don’t solve the problem companies hope to resolve.

Instead, these measures often lead to reduced employee engagement and high turnover, ultimately resulting in increased expenses. We recognize the importance of talent and HR teams as strategic business partners, and during economic downturns, C-Suite executives should continue to prioritize investing in them. These teams play a crucial role in enhancing employee retention and engagement, thereby maximizing the productivity and success of top talent.
Leverage Talent Assessment and Retention Strategies

Conducting a thorough talent assessment becomes the first crucial step for companies, ensuring they have the right people in the appropriate positions aligned with the company’s current state and strategic focus. In the face of market shifts or changes in product focus, HR plays an important role in providing advice and planning on how these decisions may affect the talent within the organization. They can offer insights on how to re-skill existing talent effectively, enabling them to adapt to the company’s evolving needs.

The next focus is on retaining and engaging top talent. The cost of employee turnover can be significant, and losing valuable employees can severely impact a company’s performance. HR professionals play a vital role in providing growth opportunities, developing career plans, and supporting employees in setting meaningful goals. Regular recognition and feedback also contribute to boosting employee morale and motivation.

Conducting employee surveys and soliciting feedback is also critical for understanding how employees feel about the organization and their work environment. HR can use this valuable information to create initiatives that foster continuous connection and collaboration within the company that ultimately lead to higher retention rates and improved engagement.
Promote Honest and Open Communication

During times of economic instability, employees yearn for guidance and support from their employers about the future of the company and their jobs. HR plays a crucial role in leading open and honest communication within the organization. Effective change management planning, resource allocation, and realignment with changing business objectives should be communicated transparently to minimize uncertainty and reduce anxiety among employees.

Managing organizational mood and promptly addressing employee concerns are vital to maintain a satisfied and motivated workforce. HR is an important change management partner and can act as a mediator between employees and management, ensuring that communication channels remain open and employees have a clear understanding of business priorities. HR can also help communicate the resources available to employees to alleviate their concerns by providing information on company resources such as health and wellness benefits. Instead of resorting to workforce reductions, employers can tap into their creativity to nurture and back their talent. It’s not solely about the numbers; the overall business strategy plays an important role.
Compliance and Policy Development in a Rapidly Changing Landscape

The COVID-19 pandemic has significantly impacted employment laws and business practices, particularly for multi-state employers. The rising complexity surrounding remote and hybrid work poses an increased risk for companies that fail to stay up-to-date with these developments. Conducting audits to ensure compliance is necessary, but can be both time-consuming and costly. For example, the fines for technical errors in I-9 forms, as announced by the Department of Homeland Security (DHS), range from $252 to $2,507 per form and with limited to no HR resources, companies may struggle to stay informed about the latest trends and legal updates. HR experts are equipped to navigate the complex legal landscape and ensure that companies stay compliant for these changing times.

Moreover, the rapid integration of technologies like AI in the workplace requires updated policies and guidelines to safeguard both the organization and its employees. HR professionals can proactively communicate with the workforce about remote work policies and AI integration, establishing a strong employer brand and setting clear expectations for employees. HR experts understand how to harmonize your business goals and organizational values to provide valuable guidance on how to handle these delicate matters.

In times when downsizing or reduction in force (RIF) are unavoidable, HR plays a critical role in ensuring that affected employees are cared for as they transition out and that separation processes are compliant. This approach not only preserves the company’s reputation but also leaves the door open for rehiring if opportunities arise in the future.

The role of HR teams in tough economic times extends far beyond administrative functions. HR teams are indispensable strategic partners that organizations should invest in during periods of financial hardship. By focusing on talent alignment, employee retention, engagement, open communication, compliance, and policy development, HR professionals can help steer companies through tough times. Embracing HR as an essential component of business strategy is key to overcoming economic challenges and emerging stronger on the other side.

Megan Bloom Headshot, Client Executive

Megan Bloom, Client Executive