Privacy Policy

Introduction

This privacy policy discloses the privacy practices of www.resourcefulhr.com, a (herein referred to as “Website”) owned and operated by Resourceful HR, LLC. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Resourceful HR, LLC is committed to protecting the privacy of Website users. We will use and disclose your personal information as stated in this Privacy Statement.

Website Privacy Statement

Our use and disclosure of an individual’s personal information is limited as required by state and federal law. We do not sell or rent personal information about visitors to the Website.

Security

The Website has security measures in place that are intended to help protect against the loss, misuse, unauthorized access or alteration of information under our control both during transmission and once the information is received. These measures include encryption of data using the Secure Socket Layer (SSL) system. The confidentiality of any communication or material transmitted to or from us via the Website by Internet or email cannot be guaranteed. At your discretion, you may contact us at the mailing address or telephone number listed in the “Questions, complaints, and contacts” section at the end of this Privacy Statement.

Revisions to the Privacy Statement

We may revise this Privacy Statement from time to time as we add new features or modify the way in which we manage information, or as laws change that may affect our services. If we make material changes to our Privacy Statement, we will post notice of this on our Website prior to the changes becoming effective. Any revised Privacy Statement will apply both to information we already have about you at the time of the change, and any personal information created or received after the change takes effect. We include a version number on this Privacy Statement consisting of the date (year, month, and day) it was last revised. We encourage you to periodically reread this Privacy Statement, to see if there have been any changes to our policies that may affect you.

Website and mobile application visitor data

In addition to web logs, described below, Resourceful HR, LLC routinely gathers data on Website activity, such as how many people visit the site, the web pages they visit, where they come from, how long they stay, etc. The data is collected on an aggregate basis, which means that no personally identifiable information is associated with the data. This data helps us improve our content and overall usage. The information is not shared with other organizations for their independent use.

The Website does not honor a browser’s signal or header request not to track the user’s activity.

Collecting and using and disclosing personal information

Except as disclosed in this Privacy Statement, we do not collect any personally identifiable information about visitors to the Website. The policies, sources, uses and disclosures of information are outlined in Sections 1 through 16 that follow:

1. Information collection, use and disclosure

We may collect the following personal information from you:

  • contact information such as name, email address, mailing address, and phone number
  • preferences information such as preferred first name and the types of emails you’d like to receive from us

We use and disclose this information to:

  • send you requested product or service information
  • respond to customer service requests
  • send you newsletters or email communications
  • respond to your questions and concerns
  • improve our Website and marketing efforts
  • conduct internal quality improvement or business analysis

2. Web logs

As is true of most websites, we gather certain information automatically. We maintain standard Web logs that record data about all visitors and customers who use the Website and we store this information for no longer than reasonably useful to carry out its legitimate business purpose, or as legally required. These logs may contain the Internet domain from which you access the site (such as aol.com, abc.org, etc.); the IP address which is automatically assigned to your computer when you get on the Internet (a static IP address may be identifiable as being connected to you, while a dynamic address is usually not identifiable); the type of browser and operating system you use; the date and time you visited; the pages you viewed; and the address of the website you linked from, if any.

All Web logs are stored securely, and may only be accessed by Resourceful HR, LLC employees or designees on a need-to-know basis for a specific purpose. Resourceful HR LLC uses Web log information to help us design our Website, to identify popular features, to resolve user, hardware, and software problems, to make the Website more useful to visitors and for security purposes.

3. Internet cookies

We and our partners may place Internet “cookies” or similar technologies on the computer hard drives of visitors to the Website. Information we obtain helps us to tailor our site to be more helpful and efficient for our visitors. The cookie consists of a unique identifier for your visit. We use two types of cookies, “session” cookies and “persistent” cookies, along with other similar technologies.

A session cookie is temporary, and expires after you end a session and close your web browser. We use session cookies to help customize your experience on our site, maintain your signed-on status as you navigate through our features, and to track your “click path” through our Web pages.

Persistent cookies remain on your hard drive after you’ve exited from our website, and we use them for several reasons. For instance, if you’ve given us permission to email you with information, or for other reasons, we may place a persistent cookie on your hard drive that will let us know when you come back to visit our site. We sometimes use this type of persistent cookie with a “Web beacon” (see below).

You may have software on your computer that will allow you to decline or deactivate Internet cookies, but if you do so, some features of the Website may not work properly for you. For instructions on how to remove cookies from your hard drive, go to your browser’s website for detailed instructions. In addition, further information regarding cookies may be available on other websites or from your Internet service provider. Safari, Chrome, Firefox, Internet Explorer and iOS browsers are commonly used browsers.

4. Web beacons

We may also occasionally use “Web beacons” (also known as “clear gifs,” “Web bugs,” “1-pixel gifs,” etc.) that allow us to collect non-personal information about your response to our email communications, and for other purposes. Web beacons are tiny images, placed on a Web page or email, that can tell us if you’ve gone to a particular area on our website. For example, if you’ve given us permission to send you emails, we may send you an email urging you to use a certain feature on our website. If you do respond to that email and use that feature, the Web beacon will tell us that our email communication with you has been successful.

Since Web beacons are used in conjunction with persistent cookies (described above), if you set your browser to decline or deactivate cookies, Web beacons cannot function.

5. Re-targeting

We partner with a third party ad network to manage our advertising on other sites. Our ad network partner uses cookies, Web beacons, and other tracking technologies to collect information about your activities on this and other Websites and to then provide you with Resourceful HR, LLC advertising on other websites.

6. Email messaging

If you have given us permission to send email messages to you, you may revoke that permission at any time by following the “unsubscribe” information at the bottom of the email.

7. Messages and transactions

Comments or questions sent to us using email or secure messaging forms will be shared with Resourceful HR LLC staff who are most able to address your concerns. We will archive your messages once we have made our best effort to provide you with a complete and satisfactory response.

8. Data integrity and correction

Requests to view and correct personal information from the Website may be submitted using the contact information in the “Questions, complaints, and contacts” section below.

If your personal information changes, or to update or request deletion of information collected on our Website, or if you believe a third party has provided us with your personal information and you would like to request that it be edited or removed from our database, please use the contact information in the “Questions, complaints, and contacts” section below. We will respond to all access requests within 30 days.

9. Children

We do not knowingly collect personally identifiable information from children under the age of 13. If Resourceful HR LLC is made aware of collecting information from a child under 13 we will delete this information.

10. Disclosures

We may disclose personal information to any person performing audit, legal, operational, or other services for us. We will use information which does not identify the individual for these activities whenever reasonably possible. Information disclosed to vendors or contractors for operational purposes may not be re-disclosed to others by such a vendor or contractor, except as permitted by Resourceful HR, LLC and applicable law.

We may also disclose your personal information to third parties who provide services on our behalf to help with our business activities. These companies are authorized to use your personal information only as necessary to provide these services to us.

These services may include:

  • payment processing
  • providing customer service
  • sending marketing communications
  • conducting research and analysis
  • providing cloud computing infrastructure

We may also disclose your personal information:

  • as required by law, such as to comply with a subpoena, or similar legal process
  • when we believe in good faith that disclosure is necessary to protect our rights, protect you or others from threats of imminent harm, investigate fraud or other activity in violation of the law, or respond to government requests (including to meet national security or law enforcement requirements)
  • to protect the security and reliability of the Website
  • if Resourceful HR, LLC is involved in a merger, acquisition, or sale of all or a portion of its assets. You will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information
  • to any other third party with your prior consent to do so

11. Opt out

If a user makes a request to receive information (for example, using our HR Assessment tool) through the Website by providing an email address or phone number the user may request to discontinue future mailings or calls. Similarly, if you receive information about a Resourceful HR service through email message, you may make a request to discontinue receiving similar messages in the future. All such materials sent to you by email will contain information about how to opt out.

12. Other requests to limit use and disclosure of your personal information

State and federal laws may allow you to request that we limit our uses and disclosures of your personal information. We will consider all requests and, if we deny your request, we will notify you in writing.

13. Data retention

We will retain your information as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

14. Social media

Our Website includes Social Media Features, such as the LinkedIn button. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy statement of the company providing them.

15. Links to third party websites

Our Website includes links to other websites whose privacy practices may differ from those of Resourceful HR LLC. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.

Questions, complaints, and contacts

If you have any questions about this Privacy Statement, our policies and practices concerning the Website, your rights under this statement, and your dealings with the Resourceful HR LLC Website, you can contact Resourceful HR, LLC by telephone at 1-206-463-3110, or by U.S. mail at the address below:

Resourceful HR LLC
Attn: Privacy Officer
6523 California Ave SW #441
Seattle, WA 98136

Revised April 12, 2019