How We Work

The Resourceful experience

The Resourceful experience can feel like a weight being lifted, as our team confidently helps you outline a plan for forward motion. It’s peace of mind, knowing that issues are being resolved efficiently. It’s the freedom of trusting that things are being handled well, so you can concentrate on your business mission.

From our very first meeting, your consultant will partner with you to make a plan, springboarding off whatever processes and policies you have in place. Our team approach gives you a wealth of shared knowledge and resources, with expertise spanning all aspects of human resources. We work collaboratively in any environment, making smart use of tools and technology, providing support when you need it.

We help you ask the right questions, and we make sure you get the best answers. We help you recruit the people you need and get the right perks, benefits, and growth opportunities in place to keep them. We make sure your employees and your leaders have a strong base of support across the full spectrum of HR.

HOW DOES YOUR MONTHLY SUPPORT MODEL WORK?

We offer monthly service plans to meet your needs and budget. We are results focused and get to know your team and culture to make measurable progress against your people priorities. We work closely with you to ensure we are aligned, and we check in weekly to ensure you’re getting the most out of your monthly investment.

HOW DOES THE TEAM APPROACH WORK? HOW DOES IT COMPARE TO HIRING JUST ONE PERSON?

Our team approach starts at the beginning of each relationship. We include at least two consultants at the kick-off meeting, so there will be more than one person who is briefed on your specific needs from the start. From there, you will have one primary point person, but behind the scenes, our team communicates and shares resources as needed, giving you a much more streamlined, economical way to have multiple consultants with varying specialties ready to advise as needed. This approach provides you with our team's wide breadth of experience, while allowing you to build a consistent relationship with one consultant who knows your business inside and out.

DO YOU DO RECRUITING?

We understand that attracting talent and moving them through the interview process successfully is key to starting a great employment relationship. We can support your process from start to finish, managing everything from initial conversations with the hiring manager through offer acceptance. As part of our hiring management services, we will assist with job description development, review and improve internal recruiting and selection processes, coordinate with staffing agencies and external recruiters, provide interviewer training, and ensure you have the right applicant tracking system to meet your needs. We do not handle recruiting as a standalone service.

MY OFFICE MANAGER HANDLES HR. HOW WOULD YOU WORK WITH THAT PERSON, AND WHAT DO YOU ADD TO THE PICTURE?

We have a lot of experience partnering with companies who already have some HR in place. We are happy to work with your team to help make faster progress toward your goals, in the way that works best for you. Each relationship is unique. We work closely with your team to recommend where we can best add value.

WHAT IF I’M NOT SURE WHAT MY NEEDS WILL BE, OR MY PRIORITIES CHANGE?

One of the best parts of the Resourceful relationship is that our consultants are flexible and responsive. We plan around your priorities and proactively address them, and we easily adjust as priorities change. When the unexpected happens, whether it’s an unhappy employee, a pressing need for a new policy, or a sudden ramp-up or reduction in staff, we’ll help you tackle whatever needs immediate attention, without losing sight of the big picture.

When it’s time to establish, reinforce, or expand your HR capabilities, we can help.

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