In Our Clients' Words...
“When we have a compliance question or run into a scenario we have never dealt with before, Resourceful HR either knows the answer right away or they research it and get back to us quickly so we can move forward quickly. They have provided us with very valuable information on the best ways to manage benefits and how we can be flexible with funding benefits for our employees. We have also had questions regarding Visa requirements and they have helped us understand the pros and cons on each aspect so that we can make educated hiring decisions. Their knowledge and customer service is invaluable when it comes to helping us determine how to manage our business from an HR perspective.” - Deborah Alexander, Director of Finance and Administration, Wetpaint
“When I think of Resourceful HR, four words come to mind – resourceful, responsive, supportive and creative. Resourceful with their ideas. Responsive because they are available any time we have questions or need help. Supportive as they become a cheerleader and brain trust for your business and are excited to watch your organization grow. Creative with ideas for us to implement and also with connecting business owners with other business owners.” – Lisa Mayfield, Principal, Aging Wisdom
“In addition to providing HR guidance and education, the Resourceful HR team has helped Wetpaint create individualized department focused trainings that have helped manage workflow and accountability directives. The results of these trainings include departments communicating more effectively and work being completed more efficiently. Because of the train the trainer aspect Wetpaint can apply the same leadership training, methods and information to other parts of our business. Having Resourceful HR’s knowledge and support has helped us make smart decisions and move forward faster and more successfully.” - Deborah Alexander, Director of Finance and Administration, Wetpaint
"We hired Resourceful HR to help us with our recruiting needs and I was very impressed with the quality of candidates their team brought to us. They listened to our needs, took the time to understand our company and worked hard to fulfill expectations. They clearly proved they have a great process for sourcing candidates. They provided valuable information and helped to project manage the process, allowing me to manage my time efficiently and focus on my other responsibilities." - Steve Dimmer, Founder and EVP, Innovative Pulmonary Solutions, Inc.
"We had the opportunity to utilize Resourceful HR's leadership development services with an emphasis on training employees on how to give and receive feedback in the workplace. Our team wanted to build a workshop customized for our company while accommodating our budget and a quick turnaround time. Resourceful HR helped us make it happen! The team at Resourceful HR were good listeners and very knowledgeable. They helped us tailor the workshop to meet our needs while also serving as subject matter expects so that we received the information we needed to continue getting the right messaging out to our team. I appreciated that they were responsive and took the time to get to know our company." – Rachel Corwin, Recruiting and HR Coordinator, Wetpaint
“I am really impressed with Resourceful HR’s recruiting services – they are professional, knowledgeable and most importantly creative when it comes to sourcing strategies. They make my life easy by finding the candidates so that all I have to do is conduct the interviews and determine if the candidate is the right fit for the organization. They literally take care of everything. Their quality of service and affordable pricing sets them apart from other firms and that is why I keep referring them to others.” – Mary Martin, Manager, Retail Operations, Nisqually Board of Economic Development
"Stan is a consummate professional. He has been terrific with giving us HR insight, advice and solutions regarding mergers and acquisitions. I have found him to be a real go-getter with the ability to ask good questions and jump in with his opinion when needed. His communication and follow-up skills have helped to move things along quickly which has helped immensely." - John Sandschulte, Former VP of Engineering, GoAhead Software (acquired by Oracle Corporation)
"I have had the pleasure of working with Resourceful HR as a temporary HR staffing candidate and I am thoroughly impressed! The team was very diligent about reviewing my resume and making sure my qualifications would serve the needs of the client before contacting me. They were also very thorough when explaining what the position entailed so that I could hit the ground running. Because they vetted my experience and ensured I was the right fit for the position, both my and the client's expectations were met and exceeded. The Resourceful HR team has also been diligent when it comes to answering my questions, following up with me regarding my satisfaction and checking in on how things are going with the client. My calls and emails are always answered promptly and the overall support I have received has been exceptional." - Dennisse Bray, Resourceful HR temporary staffing candidate placed at Univar USA
"We chose to use Resourceful HR's outsourced HR services during a time when we did not have a full-time HR person in-house. They got up to speed quickly and did a great job ensuring nothing fell through the cracks and most importantly kept things moving forward. The support we receive has allowed us to keep our HR infrastructure in place and provided us with detailed information on what the in-house HR role should include in order to make our employees and company successful." - John Bencich, CFO, Integrated Diagnostics
“I was first introduced to Resourceful HR as a job candidate and have since had the opportunity to use their services. The team is very responsive – I can email or call and they have the answer. From the beginning they were great at setting expectations and keeping in contact with me throughout the hiring process. I appreciate their work and encourage them to keep doing what they are doing!” – Katie Stevens, Business Operations Manager, C3 Research Associates
"I have only great things to share regarding Resourceful HR's work with WA STEM. They accommodated our needs and our timeline beautifully. Each step of the way the team asked good questions to ensure what we received was exactly what we wanted and needed. I've already recommended their services to other organizations as they have proved to be a valuable, cost-effective resource." - Cindy Gustafson, CFO, WA STEM
“We asked Resourceful HR to help build our talent pipeline so when a hiring need does arise we can find quality candidates quickly. Our partnership with Resourceful HR has been extremely valuable as they took the time to understand our business and our needs and offer an affordable alternative to a regular staffing agency. They are very focused on ensuring we are successful when it comes to recruiting and sourcing and I am grateful for their expertise and dedicated support.” - Lindsay Schaller, HR Manager, BuzzBee Company
“Working with Resourceful HR’s executive coaching services was a collaborative experience. From the outset of the six-month engagement they emphasized how they would serve as a guide but that it was my responsibility to do the self-work that was required to achieve results. Through 360 feedback from my superiors, peers and subordinates, they helped me realize the perceived behavioral attributes that could compromise my core competencies in leading the research group. It revealed my “blind side”! Being introspective by nature, I began to take on the initiative to work with Resourceful HR to achieve results from this coaching. I consulted leadership and management books and assessed my strengths and weaknesses using renowned scoring programs. Resourceful HR’s very interactive approach including asking thoughtful questions and providing strategic guidance has also helped me hone some valuable management and leadership tools to build better relationships. I became less reserved and more outwardly authentic in my communications. Others at work have also seen the positive changes in me.” Executive coaching client, life science company.
“Resourceful HR’s recruiting services have exceeded my expectations. Typically we have more time to fill a position but in our case we needed to fill a position as quickly as possible and Resourceful HR’s turnaround was very impressive. After getting to know our industry and company, they presented us with quality candidates and in the end we found an outstanding match. I am happy to have them as a recruiting partner.” – Karl Hedlund, P.E., WHH Nisqually Federal Services, LLC
“I hired Resourceful HR to help me with our organization’s recruiting needs and I was very impressed with their professionalism, responsiveness and knowledge. While these are very important attributes, I also think it is important to note that they are fun to work with and clearly enjoy what they do, which is what makes a business truly successful. I look forward to continuing partnering with them for our recruiting needs.” - Han Nachtrieb, VP, Human Resources, Fred Hutchinson Cancer Research Center
“Genevieve and the team at Resourceful HR are very fun to work with! I look forward to our meetings and collaborating with them on our recruiting and sourcing projects. Genevieve got up to speed quickly when it came to understanding our business and our needs. Because our hiring and business needs change regularly, it is nice to work with individuals who are flexible and knowledgeable.” - Lindsay Schaller, HR Manager, BuzzBee Company
“Resourceful HR’s mentoring services have helped me with my career development while also helping our practice achieve its growth goals. Throughout the engagement I have received excellent advice and recommendations and am very happy with the process and overall experience of working with Resourceful HR. My mentor has proved to have a wealth of knowledge and outstanding ideas to share.” – Nya Stilwell, SPHR, Human Resources Director, Animal Critical Care and Emergency Services (ACCES)
"I can't overstate how great it's been to work with Resourceful HR. From the outset, Jennifer has shown herself to be the consummate professional—incredibly responsive and tuned-in to her clients' needs. Our consultant is an invaluable resource helping us to create an HR department from the ground up. We rely on Resourceful HR for matters of compliance and HR best practices. We've received roughly eight to twelve hours a week of service and it's been amazing to see what is accomplished in that relatively short time. Our employees see our consultant as an objective advocate of their needs as well as a competent representative of the company-at-large. We acquired another company and Resourceful HR guided us through the entire process on the HR-side. I honestly don't know what we'd have done without the help from Resourceful HR." - Molly Ward, Senior Director, Legal & Business Operations, Visible Technologies
“We hired Resourceful HR to fill a Research Manager position in Jackson, Michigan, which is not an easy search. Stephanie at Resourceful HR conducted many phone screens and was super thorough when it came to passing on the information from her conversations. She did a great job of keeping track of all the moving parts of recruiting and responding to candidates in a timely manner. Her sourcing and organizational skills were very helpful in our search, which ultimately found the candidate we were seeking.” – Zach Baron, Special Projects Manager, EMI Consulting
“I was very impressed with the creative recruiting and sourcing ideas Resourceful HR developed for me as a client. They were always quick to provide the information I needed and their communication style was perfect. In addition, I had the opportunity to work with Resourceful HR as a candidate for one of their other clients. In this capacity, I was once again impressed with their professionalism and responsiveness. I absolutely recommend their services to organizations that need HR support.” – Tim Morris, Ph.D.
“The HR audit Resourceful HR conducted for us was thorough, informative and gave us practical solutions for our HR needs. We were given a very detailed list of what we could do after the audit to enhance our HR practices and processes including templates that helped us with compliance and resume tracking. Their team is responsive, accommodating and mindful of our budgetary needs, which makes them a valuable HR partner, as we continue to grow.” – Dr. Shu-Chih Chen, Chief Scientific Officer and Director, Atossa Genectics
"Resourceful HR helped us hire three testers and it was smooth and easy. They managed all the interviews and phone screens, bringing us well-qualified candidates so we could make decisions quickly. With them driving every aspect, I could let go and focus on my own job responsibilities. Their ability to target the right candidates and manage the entire process proved to be incredibly valuable. " - Steve Hamilton, Imprev, Vice President, Product Development
"We are very pleased with the recruitment efforts Stephanie put forth. I gave her a short time frame with very little advance notice. Resourceful HR presented us with a plan and made everything come together with great results. I was especially impressed with their in depth telephone interviews with the candidates. I highly recommend Resourceful HR." - Tom Beall, Pacific Research Laboratories Sawbones, HR Manager
"Resourceful HR has been a valuable resource when it comes to reviewing our HR policies and procedures, helping us with compliance, onboarding and answering employees’ questions on behalf of the company. Their level of professionalism and ability to serve as the company’s advocate has resulted in employees feeling heard and understanding why we have the policies we have in place. They have also helped fine tune processes, which has been helpful with compliance. I would definitely recommend Resourceful HR to other companies who are growing and want to establish a professional, experienced HR department." – Paul Rickey, VP Finance & Administration, Immune Design
"This is the best full-service recruiting I've received. Stephanie has done an absolute great job in bringing us quality candidates and conducting thorough interviews. Her ability to attract experienced and skilled individuals to a small company in this economy has been remarkable. Her weekly updates are comprehensive and have helped us prioritize next steps." - John Sandschulte, Former Vice President of Engineering, GoAhead Software (acquired by Oracle Corporation)
"When it came to creating our employee handbook, I was very pleased with both the process and the completed projects. Resourceful HR made an intimidating process easy by giving us clear recommendations and listening to our needs and objectives. They coached us on who should participate and most importantly how to ensure the handbook communicated our organization's culture. They made the process very streamlined by giving us directives on how to give feedback and where to focus our expertise. Our goal was to show employees how much we value their partnership, while making sure we are compliant when it came to state and federal laws. I learned a lot about HR and how to utilize it effectively in our organization. I am definitely planning to utilize Resourceful HR's services in the future." - Tré Maxie, Executive Director, Powerful Schools
“Resourceful HR proved to be a great resource and exactly what our business needed. They heightened our understanding of HR in general and helped us figure out ways to retain our talented team over the long-term. We are growing quickly so it was helpful to have a knowledgeable partner who can assist with building our HR infrastructure, including putting benefit plans in place, researching 401K options, recruiting, and developing performance management plans. What I like best about working with Resourceful HR is their diligence in moving us forward and their flexibility when we needed more time. I highly recommend working with Resourceful HR and will continue to utilize their services.” - Rob Bordner, President, Energy Market Innovations, Inc.
“I recently experienced Resourceful HR’s recruiting services as a candidate and was pleased with the attention given to me. They were friendly, straightforward and easy to talk with. I felt informed during each step of the process as they clearly communicated their client’s timeline and next steps. The fact that they kept me in mind several months after initially contacting me was impressive.” - Brad Greenfield, Scientist II, Theraclone Sciences
"I've worked with several recruiters in the past and by far working with Resourceful HR has been the best experience. They honed in on what we were looking for and found candidates who were spot-on. We couldn’t have generated the amount of leads, not even close, without their assistance. They were flexible and adaptable and most importantly they helped drive the entire process. From conducting screenings and managing interviews to bringing us quality candidates and making sure each prospect was kept informed throughout the process, Resourceful HR fully met and then exceeded my expectations." - George Schraw, Former Director of Engineering, GoAhead Software (acquired by Oracle Corporation)
"I was very pleased with the quantity and the quality of candidates we received from Resourceful HR. Their diligence during the pre-screening process and their follow-through with both us and potential candidates helped to keep our recruiting projects moving forward. We hired several high-caliber candidates sourced by Resourceful HR. I highly recommend Resourceful HR's services and look forward to our continued work with their team. - Asif Naseem, Former President and COO, GoAhead Software (acquired by Oracle Corporation)
“We are very pleased with Resourceful HR’s services on the benchmarking project we completed this year. Resourceful HR’s understanding of the local technology industry as well as the challenges small businesses face, proved to be very helpful throughout this process. They were also very quick to respond to our questions and requests. We look forward to continuing to work with Jennifer and her team.” - Paul Sleath, Vice President Operations, Dharma Therapeutics
"I thoroughly enjoyed working with Resourceful HR. Our consultant amazed me with her knowledge of HR and her communication skills. Not only was she very organized but she is an HR expert who ensured I had the information I needed to do my job. I think of her as a huge resource book with tons of valuable information at her finger tips. And on the off chance she doesn't have an answer she would follow-up with me the same day with the information I needed, which was very helpful. I am thankful I chose Resourceful HR to assist us with our HR needs. - Tracy Muter, Former Quality Assurance Manager and HR Director, A Helping Hand
"I have worked with Jennifer Olsen on many projects and have found her to be a highly proficient HR professional; she is bright, insightful, extremely competent, an exceptional communicator and remarkably efficient. Whether it has been recruiting, compensation studies, headcount planning, or special projects her work has been outstanding. I could not recommend anyone more highly than Jennifer." - Greg Welch, Former HR Director, Calypso Medical Technologies (acquired by Varian Medical Systems)
"Our management team has enjoyed working with Jennifer, who has been instrumental in helping with our recruiting needs at Theraclone. She has added tremendous value through identifying qualified candidates and in managing our process and timetable." - David Fanning, Former CEO of Theraclone Sciences
“Jennifer educated me greatly on HR in general and has been extremely helpful when it comes to coaching me on employee relations. Her responsiveness is outstanding – she is always available to meet by phone, email or in person, whenever I need her. In addition, she is well versed at understanding and working with different personality types, which not only makes her a pleasure to work with, but has also been critical as we continue to grow our business and our staff. She has specifically helped us with new hires, performance reviews and dispute resolution and I would recommend her services to any company wanting to take their business to the next level.” - Ole Olsen, Senior Director, Research Operations, Theraclone Sciences
“From the very start, Jennifer took the time to get to know us, our business and our culture, which allows her to serve our needs seamlessly.She is well-respected in the HR community, because she has the unique ability to identify the most relevant details of getting a job done and designing a plan to make it happen. In addition to being knowledgeable about all aspects of HR, she is also extremely productive, detail-oriented and efficient, which is so important in our fast-paced environment. I also like knowing we can go to her with all our HR questions and she’ll have the details we need to make informed decisions. I have had the opportunity to partner with her on recruitment, benchmarking salary surveys and creating job descriptions and I look forward to receiving her support and expertise on future projects." - Alma E. Tcruz, Former Senior Recruiter, Human Resources, Calypso® Medical Technologies, Inc. (acquired by Varian Medical Systems)
"Resourceful HR consultants are energetic, approachable and quick to get things done, which make them extremely easy to work with. We have grown our company from 10 employees to more than 30 and have utilized their services to help us find individuals with very specific skills and experience. Resourceful HR has done an exceptional job working with our managers to write job descriptions, source and qualify candidates, solicit feedback from our staff and keep candidates informed during every step of the process. What has impressed me most in working with Resourceful HR is the breadth of hands-on experience. In addition to recruiting Resourceful HR assists us with orientations, employee relations, performance management as well many other essential HR projects. Their efforts have been critical to the growth of our company and I highly recommend their services. " - Russ Hawkinson, CFO, Theraclone Sciences
“I was very surprised by how quickly Resourceful HR delivered on the project we requested. We primarily worked with Stan and I have to say, he knows his stuff! The goal was to ensure we were in compliance with our W-2 seasonal employees in several states and Resourceful HR did a great job of laying out the information and presenting it a helpful and timely way. I look forward to working with them again!” -Tyler Benjamin, Vice President of Operations, LDM Worldwide
“The team at Resourceful HR is very friendly, professional, and very thorough. They took the time to understand my qualifications, made sure they were clear about what I wanted to work on and then placed me at an organization that could benefit from my expertise. Expectations were clear from the initial consultation and they provided a good match. All processes with Resourceful HR were efficient and personal. It is marvelous to work with a team where anyone can answer my questions and the answers were thoughtful and not canned. The combination of a friendly and professional experience is important to me and Resourceful HR delivered!” – Richard Sherman, SPHR, HR staffing candidate placed at Federal Home Loan Bank Seattle
“Resourceful HR’s HR temp staffing services process proved to be seamless. I was impressed on how they set expectations and how their communication style was very open and very quick. I was hired to cover a leave of absence by helping with benefits, day-to-day recruiting needs and onboarding. It was a great fit for the company where I was placed and my HR generalist background.” Stacey Riden, HR contractor generalist and Resourceful HR staffing candidate placed at Microvision
"Without a doubt I recommend that any organization work with Resourceful HR again and again. Their team gives you the information you need to move forward with decision-making and best of all they are quick. I have had them help with conducting background checks, policy development, creating job descriptions, and answering compliance questions. They are very informative and I always get what I need from their services." Reis Pearson, Owner, Inside Out Building Inspection
“I got way more than I expected working with Resourceful HR. The staff fit right in at our shop which meant uninterrupted productivity and easy implementation of their recommendations. Having their hands-on help and guidance gave us a strong HR foundation as we grow.” - John Frank, Owner, Alki Auto and Issaquah Auto Tech
"The three words I would use to describe the service I've received from Resourceful HR are knowledgeable, communication excellence and execution." - John Sandschulte, Former Vice President of Engineering, GoAhead Software (acquired by Oracle Corporation)
Resourceful HR managed the overall process well - helping to keep us on track and efficient during the transaction. Their excellent service enabled me to focus on the most crucial aspects of the deal and thereby ensured a high quality outcome for everyone. One highlight of their work was the benefits comparison document that illustrated how GoAhead compared to the company we were acquiring. This piece has proved to be very beneficial and will continue to serve us well moving forward. Resourceful knows how to focus on meeting particular client needs and their inherent flexibility was a key part of the value-add for us. They tailored recommendations to our business and the work we needed in order to meet our specific needs." - Ben Page, Former Chief Financial Officer, GoAhead Software (acquired by Oracle Corporation)
"I was thoroughly impressed throughout the recruiting process by the quality of candidates brought to us and Resourceful HR's responsiveness to feedback and quick turnaround. They provided detailed descriptions of candidates and recommendations, which freed up my time to focus on doing my job instead of searching through resumes. Resourceful HR's analysis of candidates was spot on, resulting in a very smooth and successful hiring process." - Dave Busby, Former Technical Writer, GoAhead Software (acquired by Oracle Corporation)
“Resourceful HR saved me a lot of time when in came to creating employee handbooks for our U.S., Poland and India offices. Their expertise and experience made me feel completely confident in what they produced. Having them onboard for this project added great value – they created tools that we will use for a long time. The one word I would use to describe them is knowledgeable.” – Kara Hamilton, Former Director of Finance, GoAhead Software (acquired by Oracle Corporation)
“Resourceful HR has been a valuable and knowledgeable resource when it came to creating our handbook as it helped to frame our policies and company culture. The entire process helped us plan for things we may not have thought of on our own and it was nice to be able to completely hand off the project and know it was taken care of. They took the time to understand our company and anticipated our needs, adding another level of sophistication to our processes.” – Jessica Andriesen, Former Vice President of Operations, Adaptive Biotechnologies
Scott has a phenomenal ability to gain people’s trust and have open conversations with him. He is very humble and collaborative when it comes to working with the internal HR team. He makes you a part of the process and conversation which is so important to ensuring the organizational development activities fit the company’s needs. It was helpful to bring in a third party for this kind of work as it injected objectivity into the process which helped facilitate conversation. This is an important endeavor to ensure achievement of our business’ goals.” – Hien DeYoung, SPHR, Vice President, Human Resources, Acucela, Inc.
Resourceful HR’s leadership development consultant helped our team have discussions that will enable them to be a cohesive and strong team. Our business needs were tracked throughout the entire process so that our team walked away understanding how their actions shaped and influenced our business. I was impressed with their guidance, ability and tool kit in this area. – Hien DeYoung, SPHR, Vice President, Human Resources, Acucela, Inc.