Active listening is key to getting to know a job candidate. I always recommend that when you are interviewing an individual, whether in person or over the phone, to have an open mind and to ask the right questions.
Keeping an open mind means you can often find the right fit even when you may have preconceived notions about the position’s needs. I’ve seen excellent resumes and realized during the interview process that the person looked great on paper but was not going to provide the skills/results the organization needed. On the opposite side of the spectrum, I’ve interviewed people who I thought may be lacking but then when I talked with them I could tell they were the perfect fit when delivering what a company needed.
What to listen for when interviewing a potential candidate?
- Indicators that illustrate the candidate’s work style and how they work/collaborate with others.
- What contributions/results they have provided to past employers.
- How they are driven/motivated to contribute to their new employer.
- Examples of why they may be a good fit for the organization.
- Demonstrated/quantifiable successes and overall delivery of those successes.
- And of course always check references.
I am genuinely interested in people and what they are seeking. That means I have to be truly present and ask good questions so candidates have an opportunity to share their true selves. I am always taking into account both the candidate and employer’s perspective to ensure a good fit when it comes to skills and culture.
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