Our individual experiences shape how we take in and respond to information. Our personality preferences, culture, family experiences and even regional norms act as filters to the vast amounts of information we give and receive each day. In some respects, this is a gift. We need to be able to decipher the difference between relevant and irrelevant information in our technology-driven world. Without this our head might explode. However, our filters become dangerous when they lead to assumptions and misunderstandings.
Here are a few suggestions:
- Look for opportunities to make maximum use of positive teammate qualities.
- Take time to learn about the “hidden strengths” in others. Use them to position your company for increased profitability.
- Build a bond with others based on common past experiences and shared goals for the future.
- Keep each employee’s primary focus on the overarching business objectives of the organization.
- Train managers and staff annually on workplace diversity. Annual training reinforces diversity benefits and better protects the organization when legal challenges occur.
What benefits do you see at your organization?